The brief for this project was to raise the
standard of the patient experience by creating a child-friendly
environment. Easing wayfinding into the hospital was part of the
WGI suggested breaking through to a relatively
unused courtyard to improve the connection with the hospital street
and to spatially enhance the entrance and hospital street through a
new, large, rooflit, double-height space.
The new, 'underwater' themed reception area
provides visual continuity with the Lagoon restaurant and play area
as well as reflecting the 'pirate' themes in the Peter Pan stories.
The boat shaped reception desk, with side-lit sails, completes the
nautical scheme supported by an interactive revolving rock pool
floor projection and a collage wall of colourful fish drawn by the
As well as providing a playful environment, the
new reception space offers important practical enhancements: a
comfortable waiting area, new facilities for patient advice and
liaison and transport and accommodation services. To reduce waiting
times and congestion, interactive wayfinding kiosks were
External improvements include an internally lit
coloured glass 'rainbow' above the enlarged main entrance lobby to
create a welcoming first impression and provide a friendly,
inviting approach. The famous Peter Pan statue, was also brought
back to life in a refurbished planting bed.
A new entrance from the reception area to the outpatient clinics
provided much-needed improvements to outpatient including new
consulting rooms and a dedicated waiting area.
© 2017 Watkins Gray International LLP
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